Accolade Design System
In this project I lead the creation of a multi-brand Design System.
What is success like?
Increase open accounts by 81% with CMD to reduce video calls
The user will be able to open account faster with no need of video call
We discovered that trought
HEART workshop
Power BI data
Competitor Analysis
Sales Projections
Competitor Analysis
Sales Projections
Reduce time to open an account from 20 to around 5min
The user will be happier and more satisfied with the app open account journey
Decrease open tickets to call center by 10% month
The user will be more confidence with the journey, without having doubts about it
Challenges
Deal with legacy technology.
Bank system restrictions for custom components.
Too many stakeholders.
Too many stakeholders.